Global Customer Support
Our Global Support team provides all our Content customers with expert assistance on our products and services.
- Email us at: firstname.lastname@example.org
- Call us at:
- International: 00 800 33 34 2564
- USA and Canada: 800 334 2564
SOFTWARE & TOOLS
For customer support for Drug Safety Triager, PinPoint and Literature Review Services please email the customer support team on: email@example.com
REFWORKS AND PIVOT
For customer support with these products please click here for support
FIND ANSWERS TO FREQUENTLY ASKED QUESTIONS
Click here to find answers to your question or contact our global support team
These guides provide extremely valuable and easy to use information to help new users with the software.
SUPPORT FOR DIALOG ADMINISTRATORS
LOG IN TO DIALOG
- Start here: https://dialog.proquest.com/professional/
- Or begin from the Product Login link on the Product Information site or on your Enterprise page.
You may be required to login using the unique My Research User ID and Password provided to you by your Account Manager or your Administrator, unless your access has been setup for IP recognition.
START USING DIALOG
- Getting Started on ProQuest Dialog – Quick User Guide to selecting databases and using Basic, Advanced and Command Line search in Dialog.
- ProQuest Dialog Search Basics – Dialog Basic Training recording
- Search Syntax Quick Reference Card – Quick Guide to the syntax used for searching Dialog.
Register for live webinars or access self-pace, e-learning modules, screen casts on YouTube videos on Dialog feature. Get access to training here.